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Right of revocation for consumers
(The term "consumer" applies to every natural person concluding legal transactions for purposes other than those of its trade, profession or business)
Instructions on revocation
Right of revocation
You may revoke your contractual acceptance either in writing (e.g. letter, fax or email) within 14 days or – if the item is transferred to you prior to the expiry of this revocation period – by returning the goods. It is not necessary to give any reasons for this revocation. The revocation period shall commence upon receipt of this notification in writing, however, not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not before the first partial delivery reaches the recipient) and not before our duties to provide information under article 246 § 2 in conjunction with § 1 para. 1 and 2 of the Introductory Act to the Civil Code (EGBGB) as well as duties pursuant to § 312g para. 1 sentence 1 German Civil Code (BGB) in conjunction with article 246 § 3 Introductory Act to the Civil Code (EGBGB) have been performed. Punctual dispatch of the declaration of revocation or return of the thing suffices to comply with the time limit.
The revocation is to be addressed to:
VARIA System GmbH, Neefestraße 76, 09119 Chemnitz, Germany
Fax number: +49.371 33716890
email address: firstname.lastname@example.org
Consequences of revocation
In the event of valid revocation, any performance received by either party shall be returned, as are emoluments taken from such performance (e.g. interest). In case you are not able to return the performance received and the emoluments taken in full or in part or only in a deteriorated condition, you shall compensate us accordingly.
You only need to pay compensation for value for any deterioration of the goods and for emoluments taken, insofar as the emoluments or the deterioration are due to handling the goods in a manner which goes beyond the testing of the characteristics and functioning. "Testing of the characteristics and functioning“ means testing and trying the goods as would be possible and customary in a retail shop.
Items that can be sent by parcel service shall be returned at our risk.
You have to bear the regular costs of return shipment if the price of the thing to be returned does not exceed an amount of 40 Euros or if, where the price is higher, you have not yet rendered any consideration or made a contractual agreed part payment at the time of revocation, unless the goods supplied do not correspond to those ordered. All other return shipments are free of charge for you.
Items that cannot be sent by parcel service will be picked up at your home or office.
Obligations to refund payments must be fulfilled within 30 days. This period shall begin for you with the dispatch of the declaration of revocation or of the item and for us upon receipt of such declaration.
Exclusion of the right of revocation
The right of revocation does not exist for contracts for the supply of goods produced according to customer specifications or clearly tailored to personal needs or which, by reason of their quality, are not suitable for return or may spoil quickly or whose expiration date would be exceeded. In addition, it does not exist for the delivery of audio or video recordings or of software, in case the seal on the delivered data carriers has been broken by you, as well as for the delivery of newspapers, periodicals and magazines, unless you have given your contractual acceptance by telephone.
End of instruction on revocation
Please do not return the goods carriage forward. We will be happy to reimburse you for postage costs in advance insofar as you are not liable for such costs. Please avoid damage to or contamination of the goods. Wherever possible, please return the goods to us in their original packaging and together with all accessories and packaging components. If you are no longer in possession of the original packaging, please use a suitable form of packaging which protects the goods against damages in transit.